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FAQ

What is The Birth Poster?

The Birth Poster is a series of unique and timeless illustrations that are scaled to represent the baby's actual length at birth in a 1:1 scale.

What is The Letter and The Number Poster?

Just like The Birth Poster, both The Letter and The Number Posters are customizable. They represent the letter or the number of your choice. There’s also space for an optional caption beneath the chosen letter or number.

How does it work?

In our design tool you enter your child's birth details: name, length, weight and date and choose your preferred illustration. The illustration will then be scaled proportionally to the baby's length at birth. In the bottom of the poster we will print your child's name and birth details.

If you're buying multiple posters you can choose to turn the illustrations so that the babies are facing each other.

What size are the posters?

The size of The Birth Poster is 50x70 centimetres (19.7 x 27.6 inches).

The Letter and The Number Poster are available in two sizes:
50x70 centimetres (19.7 x 27.6 inches) and 30x40 centimeters (11.8 x 15.7 inches).

Can I get the poster in my preferred language?

All our posters are translated into over 20 languages. If your language is not available, drop us an e-mail and we will help you make a poster in your preferred language.

Do you ship to my country and what are the shipping costs?

No matter where you live we'll ship the posters totally free.

How long does the delivery take?

The delivery time to Australia is 5-8 working days with our free shipping option and 2-5 working days with our express shipping option. All orders are shipped with DHL.

Is a frame included?

No, frames are sold separately. You can check them out here.

What payment options do you offer?

You can pay with Visa, Mastercard, American Express, PayPal or invoice via Klarna. Please note that the payment options vary depending on which country you're from.

What paper do you use?

Our posters are printed on 200 g/m2 acid-free matte paper to not only look great, but last a lifetime.

Who has created the illustrations?

The illustrations are created by the talented artist Evelina Westman, one of the co-founders of The Birth Poster.

Who's behind The Birth Poster?

We are Evelina and Gustav Westman, a married couple from Stockholm, Sweden. Read more about us here.

Please also visit our children’s clothing brand SCHMECK.

I would like to make a complaint, how may I do that?

All complaints (damaged or defective posters) should be made within one week from the received delivery. Complaints should be sent to info@thebirthposter.com.

Can I return my poster?

As all our posters are custom made, we unfortunately can’t accept returns or offer refunds unless your poster arrived damaged.

I've made a mistake in my order, can you change it?

You can make changes to it up to 6 hours after you have placed your order. The changes can be made from the order confirmation that you have received by email once you have placed your order.

What do our customers say about us?

Read our customers reviews on Trustpilot.

I have more questions, how do I contact you?

E-mail us at info@thebirthposter.com and we'll make sure to get back to you asap.

If I want to collaborate with you, who do I contact?

E-mail us at info@thebirthposter.com and we will make sure our marketing team gets back to you asap.

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